Terms & Conditions

TERMS OF SERVICE

The AI Business · Last updated: [DD/MM/2026] · Version 2.0

Working Together

These Terms set out the ground rules for a great working relationship — what you can expect from us, and what we ask of you. We keep them clear and fair on purpose: no hidden traps, just a straightforward basis for building AI you can trust. Please read them alongside our Acceptable Use Policy and Privacy Policy, which form part of this agreement.

Legal notice — not legal advice. These Terms are a template reflecting the EU and Spanish framework current as of 2026 and must be reviewed by a qualified lawyer before publication. For clients under Spanish jurisdiction, the Spanish-language version shall be treated as authoritative.

1. Who We Are

The Service is provided by The AI Business LLC, a Florida limited liability company, with registered office at 11010 NW 86th Terrace, Doral, Florida 33178, United States and Tax Identification Number EIN 41-2953393 (“The AI Business”, “we”, “us”). Contact: info@theaibusiness.com.

2. Acceptance of These Terms

By accessing or using our services, platforms, models, APIs, software or deliverables (the “Service”), you (“Client”, “you”) agree to these Terms. If you accept on behalf of an organisation, you confirm you are authorised to bind it. If you don’t agree, please don’t use the Service.

3. The Service

We provide AI consulting, automation, custom software and related AI-powered products, as described on our website or in the applicable proposal, statement of work or order form (“SOW”). Where a signed SOW exists, it prevails over these Terms for the specifics of that engagement (scope, deliverables, timeline, fees).

4. Accounts and Access

You’re responsible for keeping your account credentials secure and for activity under your account. Tell us promptly at info@theaibusiness.com if you suspect any unauthorised use.

5. Acceptable Use

Your use of the Service is governed by our Acceptable Use Policy, incorporated by reference. It reflects the EU AI Act and applicable Spanish and EU law, and protects both your business and the people your systems affect.

6. Fees and Payment

Fees, currency and payment terms are set out in the applicable SOW or order form. Unless stated otherwise, invoices are payable within [X] days, prices are exclusive of applicable taxes (including VAT/IVA), and late payments may accrue statutory interest and suspension of the Service. [Adjust to your commercial terms.]

7. Intellectual Property and Deliverables

We retain ownership of our pre-existing IP, tools, frameworks, know-how and any general-purpose components used to deliver the Service. Ownership of the specific deliverables created for you transfers to you as set out in the applicable SOW, typically upon full payment. Where we grant a licence rather than transfer ownership, its scope is defined in the SOW. You retain ownership of the data and materials you provide, and grant us the limited licence needed to perform the Service.

8. AI Outputs — What to Expect

AI systems are powerful but not infallible. Outputs may occasionally be inaccurate, incomplete or unexpected, and can be similar to outputs generated for others. You’re responsible for reviewing AI-generated outputs before relying on them, keeping meaningful human oversight where decisions affect people, and not using outputs as a substitute for qualified professional advice (medical, legal, financial or similar) unless expressly agreed. This reflects the responsibilities in our Acceptable Use Policy.

9. Your Responsibilities

You agree to: provide accurate information and timely access, materials and decisions needed for us to deliver; ensure you have the rights and lawful basis for any data or content you provide; use the Service in compliance with applicable law and the Acceptable Use Policy; and correctly assess the risk level of your use case under the EU AI Act, with our support.

10. Confidentiality

Each party will protect the other’s confidential information, use it only to perform this agreement, and not disclose it without consent, except as required by law. This survives termination.

11. Data Protection

We process personal data in line with our Privacy Policy and applicable law (GDPR and LOPDGDD). Where we process personal data on your behalf, a Data Processing Agreement under Article 28 GDPR governs that processing.

12. Warranties and Disclaimers

We’ll perform the Service with reasonable skill and care and in a professional manner. Except as expressly stated and to the extent permitted by law, the Service and AI outputs are provided “as is”, without implied warranties of merchantability, fitness for a particular purpose or non-infringement. This does not exclude any liability that cannot be excluded under mandatory law.

13. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or loss of profits, revenue or data. Our total aggregate liability arising from or relating to the Service is limited to [the fees paid by you for the Service in the [12] months preceding the event giving rise to the claim]. Nothing limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any liability that cannot be limited by law. [Confirm cap with counsel.]

14. Indemnity

You agree to indemnify us against third-party claims arising from your breach of these Terms or the Acceptable Use Policy, your data or content, or your deployment of deliverables in breach of applicable law.

15. Term and Termination

These Terms apply while you use the Service. Either party may terminate an engagement as set out in the SOW, or for material breach not remedied within [X] days of notice. On termination, you must stop using the Service (and any licence granted ends), and accrued fees remain payable. Sections that by nature should survive (IP, confidentiality, liability, governing law) survive termination.

16. Changes to the Service or Terms

We may update the Service and these Terms to reflect improvements, new features and legal changes. We’ll notify material changes through the Service or by email; continued use after an update means you accept the revised Terms.

17. Governing Law and Disputes

These Terms are governed by the laws of [Spain]. The parties submit to the exclusive jurisdiction of the courts of [CITY, e.g. Madrid], without prejudice to any mandatory consumer-protection rights. [Confirm forum with counsel, given Madrid–Miami–Dubai operations.]

18. Miscellaneous

If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a right isn’t a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. These Terms, the AUP, the Privacy Policy and any SOW are the entire agreement between us.

Building AI you can trust — on fair, transparent terms.

Contact: info@theaibusiness.com · The AI Business · Madrid — Miami

We comply with GDPR and the AI Act and we put it in the contract.

Compliance by design, not patched later

DPA + audit, included in every project

Your data, your IP, 100% yours on delivery

GDPR · BY CONTRACT

EU AI ACT · BY CONTRACT